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Shipping and Delivery Info
SHIPPING & DELIVERY
All orders are carefully wrapped & packed by hand at Birds of Condor HQ in Byron Bay, Australia.
Holiday Shipping DetailsHoliday season is always peak-season for shipping and we recommend that you order as soon as possible to make sure that your parcel gets to you in time for the holidays.
Australia
Within Australia, we recommend you order before the 15th December. For more information, please visit Australia Post.
International
International orders need to be in before 1st December. Overseas deliveries may be affected by factors that are beyond our control such as customs delays and overseas postal disruptions. We recommend ordering as early as you can.
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SHIPPING IN AUSTRALIA
Free Shipping
On orders over $125
Standard Shipping
$10.00
Get your order delivered within an estimated 4 - 5 business days
Express Shipping
$15
Get delivery even faster using Australia Post eParcel Express with an estimated delivery time of 3 - 4 business days
Please note - we do not offer 'Poste Restante'/parcel pick-up from Australia Post offices.
INTERNATIONAL SHIPPING
Packages sent with Australia Post/EMS will require a signature on delivery.
USA
*Free Shipping
*On all orders over $250 USD.
Otherwise $25 USD for all orders under $250 USD.
Orders will be sent via a trackable method with either Australia Post or DHL.
Most orders arrive in USA in 5 - 7 business days
CANADA
*Free Shipping
*On all orders over $250 CA
Otherwise $25 CA for all orders under $250 CA.
Orders will be sent via a trackable method with either Australia Post or DHL. Most orders arrive in Canada in 6 - 8 business days
JAPAN, SOUTH KOREA & ASIA
*Free Shipping
*On all orders over $350 AUD.
Otherwise $50 AUD for all orders less that $350 AUD.
Orders will be sent via a trackable method with either Australia Post or DHL.
EUROPE
Free Shipping*
*On all orders over EUR 210.
Otherwise EUR 31 for all orders less than EUR 210
Orders will be sent via a trackable method with either Australia Post or DHL.
NEW ZEALAND
*Free Shipping
*On all orders over $150 AUD
Otherwise $25 AUD for all orders less than $150 AUD
Orders will be sent via a trackable method with either Australia Post or DHL.
INTERNATIONAL TERMS
International orders are sent with the most premium signature service available via Australia Post or DHL. All orders include tracking and customers will receive tracking updates via email. Signature will be required on delivery.
*PLEASE NOTE - Shipping rates do not include any relevant country import duties, foreign taxes or other fees which may be imposed as this is the responsibility of the customer. Check with your local customs office for further information. Currency conversion rates may influence the shipping costs and free shipping thresholds.
**Whilst we endeavour to fly Birds to as many places as possible, some far-flung addresses generate shipping costs that far exceed the price we can reasonably pay. When this occurs we will contact the customer to discuss their options.