Shipping policy

All orders are carefully wrapped & packed by hand at Birds of Condor HQ in Byron Bay, Australia.

Free Shipping on Orders Over $75

Packages sent with Australia Post/EMS will require a signature on delivery.

Note that all international orders are final sale and can not be returned or exchanged.

USA — Free Shipping*

*On all orders over $250 USD
$25 USD for orders under $250 USD

Orders sent via a trackable method with Australia Post.

CANADA — Free Shipping*

*On all orders over $250 CA
$25 CA for orders under $250 CA

Orders sent via a trackable method with Australia Post.

JAPAN, SOUTH KOREA & ASIA — Free Shipping*

*On all orders over $350 AUD
$50 AUD for orders under $350 AUD

Orders sent via a trackable method with Australia Post.

EUROPE — Free Shipping*

*On all orders over EUR 210
EUR 31 for orders under EUR 210

Orders sent via a trackable method with Australia Post.

NEW ZEALAND — Free Shipping*

*On all orders over $150 AUD
$25 AUD for orders under $150 AUD

Orders sent via a trackable method with Australia Post.

International orders are sent with the most premium signature service available via Australia Post. All orders include tracking and customers will receive tracking updates via email. Signature will be required on delivery.

Duties & Taxes

When shipping to international addresses, you will be responsible for import duties, fees and taxes upon delivery of your international order. This charge is determined by your local customs authority. We suggest contacting your local customs office for additional information on these charges. Please note that transit times indicated, and are not necessarily guaranteed.

International Rejection Notices

Please note: International packages that are refused or abandoned will not be eligible for any type of reimbursement or reshipment.

**Whilst we endeavour to fly Birds to as many places as possible, some far-flung addresses generate shipping costs that far exceed the price we can reasonably pay. When this occurs, we will contact the customer to discuss options.